|GENERAL ORDER INFORMATION
||To mail us your order please
print out the fax order form and mail it to
Costume Company, Inc.
make checks payable to: Fantasyland Costume
||For fax orders please print
out the fax order form and fax your order
to: (888) 557-1883
This transaction uses 128bit encryption,
the same encryption banks use for their online transactions.
||To order over the phone please
have all your information ready.
It is usually best if you print the fax order form and fill it out so
all of your information is right
in front of you.
Then call us between 11:00 am - 4 pm PST at: Local:
Please Note: Products are subject to changes beyond our
control. The manufacturers sometimes change fabric or style,
but do not inform us. We will post new pictures as soon as we are aware of
All Sales final! All returns must have an RMA #. We will be glad to
issue RMA#'s on our mistakes. If you have a due date,
please give us this information in the comments section so that we can
ensure correct delivery time.
Special Orders and large quantity orders are not refundable and take 4-6 weeks.
Refused packages does not constitute a refund.
Due to federal
regulations, we can no
longer ship liquids over 1 oz. or aerosols by air. Air is overnight, 2nd day
or 3rd day.
We are sorry for any inconveniences this may cause! Unfortunately, we are
not in control
of everything. Even though we would like to be! Thank you for your business!
We proudly honor Master Card, Visa, American Express and Discover.
Payment by check or money order will not be shipped until
funds have cleared our bank.
Funds MUST be un US$. Please allow an additional 2
weeks for shipping on orders paid by check.
Unless you specify
otherwise, we usually ship USPS Ground. If the package has liquid makeup
in over 1oz. containers, we ship UPS. See the note below the shipping rates table below for more
information. Over sized items may cost extra to ship.
all PO Boxes and International shipments, which include Hawaii, Alaska
and Puerto Rico.
Hawaii- add $10.00. Alaska- $20.00. Puerto Rico- $45.00. Please allow 2
additional weeks for delivery.
Standard Shipping and Handling Charges
Please see chart below for UPS Ground rates
and additional information on shipping and order processing.
||$200.01 - 350.00
||$350.01 - 500.00
||orders of $500.01
|$130.01 - 200.00
**Overnight shipping approx. $70.00-$150.00 2nd Day shipping
approx. $60.00-$85.00 3 Day approx $45.00-$65.00
allow extra days to process. Follow the shipping chart below.
estimations only due to varying destinations. Sometimes it comes in
costing less or maybe more.
We regret that we cannot be held responsible
for any confiscation by customs.
International Shipping and Handling Charges
Please see chart below for
estimate of international rates. For a more accurate estimate, please
call. Varying destinations cost different amounts. For the UK, allow
extra days for notary processing.
Your IP Address is: 188.8.131.52